Dawna L Rhoades, Ph.D.

Search results

• 2008

  Twenty years of service quality performance in the US airline industry

  Rhoades, D. L. & Waguespack, B., 2008, In: Managing Service Quality. 18, 1, p. 20-33 14 p.

  Research output: Contribution to journal › Review article › peer-review
• 2007

  Trends in US surface transportation: US policy and mass transit ridership in a nation ‘Addicted to Oil’

  Rhoades, D. L. & Nipper, C. M., 2007, In: World Review of Intermodal Transportation Research. 1, 2, p. 202-218 17 p.

  Research output: Contribution to journal › Article › peer-review
• 2006

  Airline service quality in an era of deregulation

  Rhoades, D., Reynolds, R. & Waguespack, B., Sep 14 2006, Managing Tourism and Hospitality Services: Theory and International Applications. CABI Publishing, p. 83-93 11 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• Challenges of sustaining growth in African aviation: the case of Jomo Kenyatta international airport

  Irandu, E. M. & Rhoades, D. L., 2006, In: World Review of Entrepreneurship, Management and Sustainable Development. 2, 4, p. 362-374 13 p.

  Research output: Contribution to journal › Article › peer-review

• Growth, customer service and profitability Southwest style

  Rhoades, D. L., 2006, In: Managing Service Quality. 16, 5, p. 538-547 10 p.

  Research output: Contribution to journal › Article › peer-review

• Imperfect Substitutes: Competitive Analysis Failure in US intercity Passenger Rail

  Rhoades, D. L., Williams, M. J. & Green, D. J., Sep 19 2006, In: World Review of Intermodal Transportation Research. 1

  Research output: Contribution to journal › Article › peer-review

• Imperfect substitutes: competitive analysis failure in US intercity passesnger rail

  Rhoades, D. L., 2006, In: World Review of Intermodal Transportation Research. 1

  Research output: Contribution to journal › Article › peer-review

• Meeting the Needs of the Aviation Industry Through Aviation Maintenance Technician Schools

  Williams, M. J. & Rhoades, D. L., 2006, In: World Review of Science, Technology and Sustainable Development. 3

  Research output: Contribution to journal › Article › peer-review

• The development of Jomo Kenyatta International Airport as a regional aviation hub

  Rhoades, D. L., 2006, In: Journal of Air Transportation. 11

  Research output: Contribution to journal › Article › peer-review

• The perfect storm: Turbulence and crisis in the global airline industry

  Rhoades, D. L. & Reynolds, R., Dec 15 2006, Crisis Management in Tourism. CABI Publishing, p. 252-266 15 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter
• 2005

  A meta-analysis of the effects of executive and institutional ownership on firm performance

  Rhoades, D. L., 2005, In: Journal of Managerial Issues. 17

  Research output: Contribution to journal › Article › peer-review

• Aviation education in the middle east: sustaining growth and indigenous development

  Rhoades, D. L. & Petree, D., 2005, In: World Review of Science, Technology and Sustainable Development. 2, 2, p. 123-136 14 p.

  Research output: Contribution to journal › Article › peer-review

• Revisiting the relationship between profitability and air carrier safety in the US airline industry

  Raghavan, S. & Rhoades, D. L., Jul 2005, In: Journal of Air Transport Management. 11, 4, p. 283-290 8 p.

  Research output: Contribution to journal › Article › peer-review

• Strategic imperatives and the pursuit of quality in the US airline industry

  Rhoades, D. L., 2005, In: Managing Service Quality. 15

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• The effect of line maintenance activity on airline safety quality

  Rhoades, D. L., Reynolds, R., Waguespack, B. & Williams, M., 2005, In: Journal of Air Transportation. 10

  Research output: Contribution to journal › Article › peer-review

• The vicious cycle: growth and declining quality in the US airline industry: some lessons for new start-ups

  Rhoades, D. L. & Tiernan, S. D., 2005, In: World Review of Entrepreneurship, Management and Sustainable Development. 1, 1, p. 31-44 14 p.

  Research output: Contribution to journal › Article › peer-review

• The vicious cycle: growth and declining quality in the US airline industry: some lessions for new start-ups

  Rhoades, D. L., 2005, In: World Review of Entrepreneurship, Management, and Sustainable Development. 1

  Research output: Contribution to journal › Article › peer-review

• 2004

  Selling Space: Revitalising Interest in Aerospace Technology Careers

  Grimshaw, G. H., Rhoades, D. L. & Williams, M., 2004, In: World Review of Science, Technology and Sustainable Development. 1

  Research output: Contribution to journal › Article › peer-review

• Selling space: revitalizing interest in aerospace technology careers

  Rhoades, D. L., 2004, In: World Review of Science, Technology, and Sustainable Development. 1

  Research output: Contribution to journal › Article › peer-review

• Service and safety quality in US airlines: Pre- and post-September 11th

  Rhoades, D. L. & Waguespack, B. P., Aug 1 2004, In: Managing Service Quality. 14, 4, p. 307-316 10 p.

  Research output: Contribution to journal › Article › peer-review

• Sustainable development in African civil aviation: problems and policies

  Rhoades, D. L., 2004, In: International Journal of Technology Policy and Management. 4

  Research output: Contribution to journal › Article › peer-review

• 2001

  Airline Alliance Survival: Analysis, strategy, and duration

  Rhoades, D. L. & Gudmundsson, S., 2001, In: Transport Policy. 8

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• Airline alliance survival analysis: Typology, strategy and duration

  Gudmundsson, S. V. & Rhoades, D. L., 2001, In: Transport Policy. 8, 3, p. 209-218 10 p.

  Research output: Contribution to journal › Article › peer-review

• A meta-analysis of board leadership structure and financial performance: Are "two heads better than one"?

  Rhoades, D. L., Rechner, P. L. & Sundaramurthy, C., Oct 2001, In: Corporate Governance: An International Review. 9, 4, p. 311-319 9 p.

  Research output: Contribution to journal › Article › peer-review
• 2000

  Developing a quality index for US airports

  Rhoades, D. L., Waguespack, B. & Young, S., Aug 1 2000, In: Managing Service Quality. 10, 4, p. 257-262 6 p.

  Research output: Contribution to journal › Article › peer-review

• Judging a book by it's cover: The relationship between service and safety quality in US national and regional airlines

  Rhoades, D. L. & Waguespack, B., Apr 2000, In: Journal of Air Transport Management. 6, 2, p. 87-94 8 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

• Judging a book by its cover: the relationship between service and safety quality in US national and regional airlines

  Rhoades, D. L., 2000, In: Journal of Air Transport Management. 6

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 1999

  Better safe than service? The relationship between service and safety quality in the US airline industry

  Rhoades, D. L. & Waguespack, B., Dec 1 1999, In: Managing Service Quality. 9, 6, p. 396-401 6 p.

  Research output: Contribution to journal › Article › peer-review
• 1998

  Service quality in the US airline industry: Progress and problems

  Rhoades, D. L., Waguespack, B. & Treudt, E., Oct 1 1998, In: Managing Service Quality. 8, 5, p. 306-311 6 p.

  Research output: Contribution to journal › Article › peer-review
• 1997

  A typology of strategic alliances in the airline industry: propositions for stability and duration

  Rhoades, D. L., 1997, In: Journal of Air Transport Management. 3

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File