Dawna L Rhoades, Ph.D.

Search results

• 2000

  Judging a book by its cover: the relationship between service and safety quality in US national and regional airlines

  Rhoades, D. L., 2000, In: Journal of Air Transport Management. 6

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 1999

  Better safe than service? The relationship between service and safety quality in the US airline industry

  Rhoades, D. L. & Waguespack, B., Dec 1 1999, In: Managing Service Quality. 9, 6, p. 396-401 6 p.

  Research output: Contribution to journal › Article › peer-review
• 1998

  Service quality in the US airline industry: Progress and problems

  Rhoades, D. L., Waguespack, B. & Treudt, E., Oct 1 1998, In: Managing Service Quality. 8, 5, p. 306-311 6 p.

  Research output: Contribution to journal › Article › peer-review
• 1997

  A typology of strategic alliances in the airline industry: propositions for stability and duration

  Rhoades, D. L., 1997, In: Journal of Air Transport Management. 3

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File