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- Social and Behavioral Sciences
- Behavioral Economics
- Psychology
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A Tale 3 Airlines: Customer Service in Summer 2022
Griffith, J. C. & Roberts, D., 2023, In: International Journal of Aviation, Aeronautics, and Aerospace. 11, 1, 2.Research output: Contribution to journal › Article › peer-review
Open Access -
Customer service 2.0: The Effect of Ryanair's Policy Change
Griffith, J. C. & Roberts, D. L., 2021, In: International Journal of Aviation, Aeronautics, and Aerospace. 8, 2, p. 1-23 23 p.Research output: Contribution to journal › Article › peer-review
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Customer service 2.0: The Effect of Ryanair's Policy Change
Griffith, J. C. & Roberts, D. L., Jan 1 2021, In: Default journal.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Customer Service 2.02021 V3.pdf
Griffith, J. C. & Roberts, D. L., Oct 6 2021.Research output: Contribution to conference › Presentation
Open AccessFile -
At the frontier of teaching and practice: Relevant issues for nontraditional undergraduate I-O psychology
Lenoble, C. A. & Roberts, D. L., Dec 2020, In: Industrial and Organizational Psychology. 13, 4, p. 487-491 5 p.Research output: Contribution to journal › Comment/debate › peer-review