Donna L. Roberts

A Tale 3 Airlines: Customer Service in Summer 2022
Griffith, J. C. & Roberts, D., 2023, In: International Journal of Aviation, Aeronautics, and Aerospace. 11, 1, 2.
Research output: Contribution to journal › Article › peer-review

Open Access
Customer service 2.0: The Effect of Ryanair's Policy Change
Griffith, J. C. & Roberts, D. L., 2021, In: International Journal of Aviation, Aeronautics, and Aerospace. 8, 2, p. 1-23 23 p.
Research output: Contribution to journal › Article › peer-review

Open Access
File
Customer Service 2.02021 V3.pdf
Griffith, J. C. & Roberts, D. L., Oct 6 2021.
Research output: Contribution to conference › Presentation

Open Access
File
At the frontier of teaching and practice: Relevant issues for nontraditional undergraduate I-O psychology
Lenoble, C. A. & Roberts, D. L., Dec 2020, In: Industrial and Organizational Psychology. 13, 4, p. 487-491 5 p.
Research output: Contribution to journal › Comment/debate › peer-review
B613?
Roberts, D., Jan 13 2020, In: Default journal.
Research output: Contribution to journal › Article › peer-review

Open Access
File

Donna L. Roberts, Ph.D.