A Comparison of Evaluative Techniques to Improve the Reliability of Maintenance Documentation

Bonnie L. Rogers; Christopher J. Hamblin; Alex Chaparro

A Comparison of Evaluative Techniques to Improve the Reliability of Maintenance Documentation

Bonnie L. Rogers, Christopher J. Hamblin, Alex Chaparro

Wichita State University

Research output: Contribution to conference › Presentation

Abstract

The purpose of this research was to investigate the applicability of usability methods in evaluating aviation maintenance documentation and to document the types of errors found. A diverse set of participants were recruited to participate in the evaluations in order to document how experience and training affect error detection. The results are similar to the findings of usability testing software and web design--system experts and users identify unique errors and roadblocks.

Original language	American English
State	Published - Apr 2005
Externally published	Yes
Event	13th International Symposium on Aviation Psychology - Oklahoma City, OK Duration: Apr 1 2005 → …

Conference

Conference	13th International Symposium on Aviation Psychology
Period	4/1/05 → …

Keywords

usability
documentation evaluation
aviation maintenance manuals

Disciplines

Aviation
Maintenance Technology

Cite this

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title = "A Comparison of Evaluative Techniques to Improve the Reliability of Maintenance Documentation",

abstract = " The purpose of this research was to investigate the applicability of usability methods in evaluating aviation maintenance documentation and to document the types of errors found. A diverse set of participants were recruited to participate in the evaluations in order to document how experience and training affect error detection. The results are similar to the findings of usability testing software and web design--system experts and users identify unique errors and roadblocks.",

keywords = "usability, documentation evaluation, aviation maintenance manuals",

author = "Rogers, {Bonnie L.} and Hamblin, {Christopher J.} and Alex Chaparro",

year = "2005",

month = apr,

language = "American English",

note = "13th International Symposium on Aviation Psychology ; Conference date: 01-04-2005",

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T1 - A Comparison of Evaluative Techniques to Improve the Reliability of Maintenance Documentation

AU - Rogers, Bonnie L.

AU - Hamblin, Christopher J.

AU - Chaparro, Alex

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Y1 - 2005/4

N2 - The purpose of this research was to investigate the applicability of usability methods in evaluating aviation maintenance documentation and to document the types of errors found. A diverse set of participants were recruited to participate in the evaluations in order to document how experience and training affect error detection. The results are similar to the findings of usability testing software and web design--system experts and users identify unique errors and roadblocks.

AB - The purpose of this research was to investigate the applicability of usability methods in evaluating aviation maintenance documentation and to document the types of errors found. A diverse set of participants were recruited to participate in the evaluations in order to document how experience and training affect error detection. The results are similar to the findings of usability testing software and web design--system experts and users identify unique errors and roadblocks.

KW - usability

KW - documentation evaluation

KW - aviation maintenance manuals

M3 - Presentation

T2 - 13th International Symposium on Aviation Psychology

Y2 - 1 April 2005

ER -