@inbook{cb5d7d1b62ed4f3fa5ffabaa5ca34671,
title = "A historical overview of internet reference services for distance learners",
keywords = "Chat reference, Digital reference, Distance education, Distance learning, Off-campus library services, Virtual reference, e-mail reference",
author = "Casey, \{Anne Marie\}",
note = "Publisher Copyright: {\textcopyright} 2004 by The Haworth Press, Inc. All rights reserved.",
year = "2013",
month = jan,
day = "1",
doi = "10.1300/J136v09n03\_02",
language = "English",
isbn = "9781315821122",
volume = "9781315821122",
pages = "5--18",
booktitle = "Internet reference support for distance learners",
publisher = "Taylor and Francis",
}