A Kano Analysis on the Adoption of Self-Service Bag Drops at Singapore Changi Airport

Research output: Contribution to conference › Presentation

Original language	American English
State	Published - 2014
Externally published	Yes
Event	ATRS World Conference - Bordeaux, France Duration: Jan 1 2014 → …

Conference	ATRS World Conference
Period	1/1/14 → …

Disciplines

ATRS_YangSantonino_20 July 2014_Presentation.pdfFinal published version, 1.88 MBLicense: Unspecified