Comparing the Effectiveness of Handoff Protocols [Part of a Panel on Medical Team Handoffs: Current and Future Directions]

Elizabeth H. Lazzara; Robert Riss; Ray Chan; Joseph R. Keebler; Evan Palmer; Dustin Smith; Brady Patzer; Matthew Kafka

Comparing the Effectiveness of Handoff Protocols [Part of a Panel on Medical Team Handoffs: Current and Future Directions]

Elizabeth H. Lazzara, Robert Riss, Ray Chan, Joseph R. Keebler, Evan Palmer, Dustin Smith, Brady Patzer, Matthew Kafka

Research output: Contribution to conference › Presentation

Abstract

 Effective communication is at the heart of quality patient care. Handoffs – the transfer of patient care
 responsibility from one provider to another – rely on communication. Although handoffs are fundamental for
 clinical care, frequently conducted, and universally performed across sub-specialties, they are consistently inadequate and error prone. In fact, the Joint Commission cites ineffective communication as a root cause in nearly 70% of sentinel events, with more than half of these incidents citing handoffs as the point of breakdown.

Original language	American English
State	Published - Oct 2014
Externally published	Yes
Event	58th Annual Meeting of the Human Factors and Ergonomics Society - Chicago, IL Duration: Oct 1 2014 → …

Conference

Conference	58th Annual Meeting of the Human Factors and Ergonomics Society
Period	10/1/14 → …

Keywords

communication
patient care
patient handoffs
patient safety

Disciplines

Medical Education
Family Medicine
Health Communication

Cite this

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title = "Comparing the Effectiveness of Handoff Protocols [Part of a Panel on Medical Team Handoffs: Current and Future Directions]",

abstract = " Effective communication is at the heart of quality patient care. Handoffs – the transfer of patient care responsibility from one provider to another – rely on communication. Although handoffs are fundamental for clinical care, frequently conducted, and universally performed across sub-specialties, they are consistently inadequate and error prone. In fact, the Joint Commission cites ineffective communication as a root cause in nearly 70% of sentinel events, with more than half of these incidents citing handoffs as the point of breakdown.",

keywords = "communication, patient care, patient handoffs, patient safety",

author = "Lazzara, {Elizabeth H.} and Robert Riss and Ray Chan and Keebler, {Joseph R.} and Evan Palmer and Dustin Smith and Brady Patzer and Matthew Kafka",

note = "Patient handoffs can look very different depending on the context, but regardless of the situation, they are a major vulnerability in patient care. The current regulations of resident work-hours have increased the frequency of handoffs, thereby increasing the risk to patients and the need to understand how to optimize the procedure.; 58th Annual Meeting of the Human Factors and Ergonomics Society ; Conference date: 01-10-2014",

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T1 - Comparing the Effectiveness of Handoff Protocols [Part of a Panel on Medical Team Handoffs: Current and Future Directions]

AU - Lazzara, Elizabeth H.

AU - Riss, Robert

AU - Chan, Ray

AU - Keebler, Joseph R.

AU - Palmer, Evan

AU - Smith, Dustin

AU - Patzer, Brady

AU - Kafka, Matthew

N1 - Patient handoffs can look very different depending on the context, but regardless of the situation, they are a major vulnerability in patient care. The current regulations of resident work-hours have increased the frequency of handoffs, thereby increasing the risk to patients and the need to understand how to optimize the procedure.

PY - 2014/10

Y1 - 2014/10

N2 - Effective communication is at the heart of quality patient care. Handoffs – the transfer of patient care responsibility from one provider to another – rely on communication. Although handoffs are fundamental for clinical care, frequently conducted, and universally performed across sub-specialties, they are consistently inadequate and error prone. In fact, the Joint Commission cites ineffective communication as a root cause in nearly 70% of sentinel events, with more than half of these incidents citing handoffs as the point of breakdown.

AB - Effective communication is at the heart of quality patient care. Handoffs – the transfer of patient care responsibility from one provider to another – rely on communication. Although handoffs are fundamental for clinical care, frequently conducted, and universally performed across sub-specialties, they are consistently inadequate and error prone. In fact, the Joint Commission cites ineffective communication as a root cause in nearly 70% of sentinel events, with more than half of these incidents citing handoffs as the point of breakdown.

KW - communication

KW - patient care

KW - patient handoffs

KW - patient safety

UR - http://journals.sagepub.com/doi/pdf/10.1177/1541931214581154

M3 - Presentation

T2 - 58th Annual Meeting of the Human Factors and Ergonomics Society

Y2 - 1 October 2014

ER -

Comparing the Effectiveness of Handoff Protocols [Part of a Panel on Medical Team Handoffs: Current and Future Directions]

Abstract

Conference

Keywords

Disciplines

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Cite this