Developing a quality index for US airports

Dawna L. Rhoades; Blaise Waguespack; Seth Young

doi:10.1108/09604520010373136

Developing a quality index for US airports

Dawna L. Rhoades
, Blaise Waguespack
, Seth Young

Embry-Riddle Aeronautical University

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	257-262
Number of pages	6
Journal	Managing Service Quality
Volume	10
Issue number	4
DOIs	https://doi.org/10.1108/09604520010373136
State	Published - Aug 1 2000
Externally published	Yes

ASJC Scopus Subject Areas

Strategy and Management
Management Science and Operations Research

Keywords

Airports
Service quality
USA

Access to Document

10.1108/09604520010373136

Cite this

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KW - Airports

KW - Service quality

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JF - Managing Service Quality

IS - 4

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Developing a quality index for US airports

ASJC Scopus Subject Areas

Keywords

Access to Document

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Cite this