Factors Affecting Performance of Human-Automation Teams

A. L. Baker; Joseph R. Keebler

doi:10.1007/978-3-319-41959-6_27

Factors Affecting Performance of Human-Automation Teams

Research output: Contribution to conference › Presentation

Abstract

Automated systems continue to increase in both complexity and capacity. As such, there is an increasing need to understand the factors that affect the performance of human-automation (H-A) teams. This high-level review examines several such factors: we discuss levels and degrees of automation, the reliability of the automated system, human trust of automation, and workload transitions in the H-A system due to off-nominal events. The influence that each of these factors has on the H-A team dynamic must be more completely understood in order to ensure that the team can perform to its maximum potential. Thorough understanding of this dynamic is especially important to ensuring that H-A teams can succeed safely and effectively in critical contexts.

Original language	American English
DOIs	https://doi.org/10.1007/978-3-319-41959-6_27
State	Published - Jul 2016
Externally published	Yes
Event	Advances in Human Factors in Robots and Unmanned Systems - Walt Disney World, Florida Duration: Jul 1 2016 → …

Conference

Conference	Advances in Human Factors in Robots and Unmanned Systems
Period	7/1/16 → …

Keywords

Automation
Human-systems integration
Human-Automation teams
Team performance
Reliability
Trust of automation
Off-nominal events

Disciplines

Robotics
Human Factors Psychology

Access to Document

10.1007/978-3-319-41959-6_27License: Unspecified

Cite this

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title = "Factors Affecting Performance of Human-Automation Teams",

abstract = " Automated systems continue to increase in both complexity and capacity. As such, there is an increasing need to understand the factors that affect the performance of human-automation (H-A) teams. This high-level review examines several such factors: we discuss levels and degrees of automation, the reliability of the automated system, human trust of automation, and workload transitions in the H-A system due to off-nominal events. The influence that each of these factors has on the H-A team dynamic must be more completely understood in order to ensure that the team can perform to its maximum potential. Thorough understanding of this dynamic is especially important to ensuring that H-A teams can succeed safely and effectively in critical contexts. ",

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author = "Baker, {A. L.} and Keebler, {Joseph R.}",

year = "2016",

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language = "American English",

note = "Advances in Human Factors in Robots and Unmanned Systems ; Conference date: 01-07-2016",

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AU - Keebler, Joseph R.

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AB - Automated systems continue to increase in both complexity and capacity. As such, there is an increasing need to understand the factors that affect the performance of human-automation (H-A) teams. This high-level review examines several such factors: we discuss levels and degrees of automation, the reliability of the automated system, human trust of automation, and workload transitions in the H-A system due to off-nominal events. The influence that each of these factors has on the H-A team dynamic must be more completely understood in order to ensure that the team can perform to its maximum potential. Thorough understanding of this dynamic is especially important to ensuring that H-A teams can succeed safely and effectively in critical contexts.

KW - Automation

KW - Human-systems integration

KW - Human-Automation teams

KW - Team performance

KW - Reliability

KW - Trust of automation

KW - Off-nominal events

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DO - 10.1007/978-3-319-41959-6_27

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T2 - Advances in Human Factors in Robots and Unmanned Systems

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