@article{584e97a913634334a078e455b3aae320,
title = "Flight Progress Strips in Towers: Frequency Index and Perceived Psychological Benefits",
author = "Dattel, \{Andrew R.\} and Johnson, \{Brian R.\} and Durso, \{Francis T.\} and Hackworth, \{Carla A.\} and Manning, \{Carol A\}",
note = "A team of subject matter experts (SMEs) observed tower air traffic controllers as they marked flight progress strips (FPSs) at ten facilities. SMEs tallied marks and actions controllers made at various positions during 332 twentyminute observation periods. During many of the observation periods, one or more marks or actions were targeted for interviews.",
year = "2005",
month = jan,
day = "1",
language = "American English",
journal = "Default journal",
}