He Asked Me What!? - Using Shared Online Accounts as Training Tools for Distance Learning Librarians

Kelly Robinson; Anne Marie Casey; Kathleen Citro

doi:10.1080/1533290X.2016.1226580

He Asked Me What!? - Using Shared Online Accounts as Training Tools for Distance Learning Librarians

Kelly Robinson, Anne Marie Casey, Kathleen Citro

Hunt Library

Embry-Riddle Aeronautical University

Research output: Contribution to journal › Article › peer-review

Abstract

This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.

Original language	American English
Journal	Journal of Library & Information Services in Distance Learning
Volume	11
DOIs	https://doi.org/10.1080/1533290X.2016.1226580
State	Published - Sep 21 2016

Keywords

Reference
virtual reference
knowledge base
distance learning
training
peer coaching
peer mentoring

Disciplines

Library and Information Science

Access to Document

10.1080/1533290X.2016.1226580License: CC BY

He Asked Me What!? - Using Shared Online Accounts as Training TooFinal published version, 279 KBLicense: CC BY

Cite this

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title = "He Asked Me What!? - Using Shared Online Accounts as Training Tools for Distance Learning Librarians",

abstract = " This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.",

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AB - This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.

KW - Reference

KW - virtual reference

KW - knowledge base

KW - distance learning

KW - training

KW - peer coaching

KW - peer mentoring

UR - https://commons.erau.edu/publication/300

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DO - 10.1080/1533290X.2016.1226580

M3 - Article

VL - 11

JO - Journal of Library & Information Services in Distance Learning

JF - Journal of Library & Information Services in Distance Learning

ER -

He Asked Me What!? - Using Shared Online Accounts as Training Tools for Distance Learning Librarians

Abstract

Keywords

Disciplines

Access to Document

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