He Asked Me What!? Using Shared Online Accounts as Training Tools for Distance Learning Librarians

Anne Marie Casey; Kelly Robinson; Kathleen Citro

He Asked Me What!? Using Shared Online Accounts as Training Tools for Distance Learning Librarians

Anne Marie Casey, Kelly Robinson, Kathleen Citro

Hunt Library

Embry-Riddle Aeronautical University

Research output: Contribution to conference › Presentation

Abstract

This presentation explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.

Original language	American English
State	Published - Apr 20 2016
Event	17th Distance Library Services Conference - Pittsburgh, PA Duration: Apr 20 2016 → …

Conference

Conference	17th Distance Library Services Conference
Period	4/20/16 → …

Keywords

reference
virtual reference
knowledge base
distance learning
training
peer coaching
peer mentoring

Disciplines

Library and Information Science

Cite this

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title = "He Asked Me What!? Using Shared Online Accounts as Training Tools for Distance Learning Librarians",

abstract = " This presentation explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.",

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author = "Casey, {Anne Marie} and Kelly Robinson and Kathleen Citro",

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language = "American English",

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AU - Robinson, Kelly

AU - Citro, Kathleen

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AB - This presentation explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.

KW - reference

KW - virtual reference

KW - knowledge base

KW - distance learning

KW - training

KW - peer coaching

KW - peer mentoring

M3 - Presentation

T2 - 17th Distance Library Services Conference

Y2 - 20 April 2016

ER -