Human Factors Investigation and Analysis of Accidents and Incidents

S. A. Shappell, D. A. Wiegmann

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Human error accounts for between 60% and 80% of all accidents and incidents. Unfortunately, while most investigations have focused on what the operator did wrong, few capture why the error occurred in the first place. This article provides the reader with an exemplar framework for addressing human error in complex systems such as aviation, mining, medicine, and forensic science. A brief description of the human factors associated with many accidents/incidents is included, including examples within the forensic sciences.
Original languageAmerican English
Title of host publicationEncyclopedia of Forensic Sciences
DOIs
StatePublished - 2013

Keywords

  • accident investigation
  • HFACS
  • human error
  • human factors
  • incident investigation
  • quality management
  • system safety

Disciplines

  • Ergonomics
  • Systems Engineering
  • Forensic Science and Technology

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