Measuring and evaluating safety management system effectiveness using Data Envelopment Analysis

Alan J. Stolzer, Mark A. Friend, Dothang Truong, William A. Tuccio, Marisa Aguiar

Research output: Contribution to journalArticlepeer-review

Abstract

In January 2015, the FAA released a congressionally mandated, final rule on Safety Management Systems (SMS) for Part 121 air carriers. Since organizations must implement SMS, often at considerable expense, a sound, valid means of measuring SMS effectiveness must be established. The purpose of this research was to develop a model to measure and test SMS effectiveness. It was constructed through a systematic series of steps, ensuring accomplishment of research objectives. While preliminary, this research demonstrates that Data Envelopment Analysis (DEA) models can be produced to help organizations measure the effectiveness of their SMS and determine how to improve SMS-related performance.
Original languageAmerican English
JournalSafety Science
Volume104
DOIs
StatePublished - Jan 4 2018

Keywords

  • SMS
  • aviation SMS
  • SMS criteria
  • SMS measurement
  • SMS effectiveness
  • data envelopment analysis
  • safety management systems

Disciplines

  • Other Operations Research, Systems Engineering and Industrial Engineering
  • Engineering
  • Transportation Engineering
  • Aviation Safety and Security
  • Business
  • Social and Behavioral Sciences

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