@conference{1ab65319bc9f46158ec6fc2a99abd918,
title = "Mid Morning Concurrent Sessions: Consumer Perceptions in Aviation: Presentation: Impact Factors for the National Annual Airline Quality Rating and A3iR Con",
keywords = "Aviation, Airline, Airlines, Airline Quality, Impact Factors, National Annual Airline Quality Rating, Airline Quality Rating, Customer Satisfaction, Passenger Satisfaction, Airline Passenger Satisfaction",
author = "Bowen, \{Brent D\} and Vrushali Suvarna and Hunter Watson",
year = "2016",
month = jan,
day = "16",
language = "American English",
}