TY - JOUR
T1 - Modernizing the Supply Chain of Airbus by Integrating RFID and Blockchain Processes
AU - SANTONINO III, MICHAEL D
AU - Koursaris, Constantine M
AU - Williams, Michael J
AU - SANTONINO, MICHAEL D
N1 - Radio Frequency Identification, or RFID, has been gaining momentum within the aviation industry for improving efficiencies in the supply chain. RFID technology is not new, with many manufacturers outside of aviation being more responsive as early adopters to the technology.
SANTONINO, M. D., Koursaris, C. M., & Williams, M. J. (2018). Modernizing the Supply Chain of Airbus by Integrating RFID and Blockchain Processes. International Journal of Aviation, Aeronautics, and Aerospace, 5(4). https://doi.org/10.15394/ijaaa.2018.1265
PY - 2018/1/1
Y1 - 2018/1/1
N2 - Radio Frequency Identification, or RFID, has been gaining momentum within the aviation industry for improving efficiencies in the supply chain. RFID technology is not new, with many manufacturers outside of aviation being more responsive as early adopters to the technology. Currently, many of the full-scale implementation organizations from late adopters, have strategically integrated RFID technology into the manufacturing supply chain to tag parts and for airports/airlines to track baggage and passengers throughout their airport journey. Literature remains rather sparse in the implementation and success factors within the aviation supply chain as a number of businesses have kept much of the details discreet to differentiate themselves from the competitors. In this case study, we have examined the state of the early adopters in aviation to implement RFID technology into their supply chain for tracking parts, identifying information, logistics media, and other process improvements in component maintenance management. Airbus, who was the first in the aviation industry to adopt RFID will be examined. The paper examines the increasing numbers of airports/airlines use of RFID to track baggage and passengers with technology. Using information from published secondary data, we review the early adopters of RFID in aircraft manufacturing who are employing RFID to the improve supply chain and how airports/airlines usage of RFID has transcend to passenger tracking to improve airport operational efficiency and to increase passenger satisfaction. By identifying key trends in the aviation supply chain and the value-added in manufacturing and passenger experiences, this paper presents areas in need of further empirical research in order to understand the key success factors with RFID implementation in aviation.
AB - Radio Frequency Identification, or RFID, has been gaining momentum within the aviation industry for improving efficiencies in the supply chain. RFID technology is not new, with many manufacturers outside of aviation being more responsive as early adopters to the technology. Currently, many of the full-scale implementation organizations from late adopters, have strategically integrated RFID technology into the manufacturing supply chain to tag parts and for airports/airlines to track baggage and passengers throughout their airport journey. Literature remains rather sparse in the implementation and success factors within the aviation supply chain as a number of businesses have kept much of the details discreet to differentiate themselves from the competitors. In this case study, we have examined the state of the early adopters in aviation to implement RFID technology into their supply chain for tracking parts, identifying information, logistics media, and other process improvements in component maintenance management. Airbus, who was the first in the aviation industry to adopt RFID will be examined. The paper examines the increasing numbers of airports/airlines use of RFID to track baggage and passengers with technology. Using information from published secondary data, we review the early adopters of RFID in aircraft manufacturing who are employing RFID to the improve supply chain and how airports/airlines usage of RFID has transcend to passenger tracking to improve airport operational efficiency and to increase passenger satisfaction. By identifying key trends in the aviation supply chain and the value-added in manufacturing and passenger experiences, this paper presents areas in need of further empirical research in order to understand the key success factors with RFID implementation in aviation.
KW - : passenger satisfaction
KW - customer satisfaction
KW - airport baggage service
KW - self-service bag drop
KW - SSBD
KW - automated bag drop
KW - Singapore
KW - Kano analysis
KW - customer value attributes
KW - waiting time
KW - passenger check-in
KW - airline passengers
KW - technology acceptance
KW - radio frequency identification
KW - RFID
KW - Blockchain
KW - A350 XWB
KW - A320 NEO
KW - supply chain
KW - value chain visibility
KW - Airbus
KW - Boeing
KW - Delta
KW - passenger tracking
KW - baggage tracking
KW - mobile devices
KW - early adoption
KW - technology
KW - airports
KW - supply chain processes
KW - aviation
KW - baggage handling
KW - blockchain processes
UR - https://commons.erau.edu/ijaaa/vol5/iss4/4
UR - https://commons.erau.edu/ijaaa/vol5/iss4/4/
U2 - 10.15394/ijaaa.2018.1265
DO - 10.15394/ijaaa.2018.1265
M3 - Article
SN - 2374-6793
VL - 5
JO - International Journal of Aviation, Aeronautics, and Aerospace
JF - International Journal of Aviation, Aeronautics, and Aerospace
ER -