Abstract
The quality of airline service in the United States has received a significant amount of attention since the Airline Deregulation Act of 1978 went into effect. Much of that attention has been negative due to efforts by the airlines to find ways to increase revenue by charging for services that were once included in the price of a ticket, such as charging for checked luggage1 and other add-on fees for passengers.2 Given the high level of competition during much of this period, it was certainly expected, and to some extent understandable, that carriers would attempt to find new revenue streams.
| Original language | American English |
|---|---|
| Journal | Boston University Public Interest Law Journal |
| Volume | 28 |
| State | Published - Jul 3 2019 |
Keywords
- average load factor
- passenger bill of rights
- seat densification
- passenger size
- airline economics
- air carriers
- passenger safety standards
Disciplines
- Air and Space Law
- Civil Rights and Discrimination
- Consumer Protection Law