Team Size and Communication Modality in the Prediction of Team Effectiveness with Unmanned Systems

Joseph R. Keebler; Thomas Fincannon; A. William Evans; Elizabeth Phillips; Florian Jentsch

doi:10.1177/154193120905300502

Team Size and Communication Modality in the Prediction of Team Effectiveness with Unmanned Systems

Joseph R. Keebler, Thomas Fincannon, A. William Evans, Elizabeth Phillips, Florian Jentsch

Research output: Contribution to journal › Article › peer-review

Abstract

This study examines the effects of team size (2 versus 3 operators) and communication modality (audio versus text) on team performance. Performance and workload measures from 112 undergraduate students from the University of Central Florida were used in this analysis. Results indicated that performance was optimal for teams of three operators using audio systems for distributed communication. Results with the NASA TLX showed patterns where workload was lower in the audio condition. Results with the Multiple Resources Questionnaire (MRQ) showed a reversed trend with a higher score in the audio condition, which was attributed to increases in items associated with audio processing.

Original language	American English
Journal	Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Volume	53
DOIs	https://doi.org/10.1177/154193120905300502
State	Published - Oct 2009
Externally published	Yes

Keywords

human to robot ratio
teamwork
Unmanned Aerial Vehicles (UAVs)
Unmanned Ground Vehicles (UGVs)
audio communication
text communication

Disciplines

Other Communication
Other Psychology

Access to Document

10.1177/154193120905300502License: Unspecified

Cite this

@article{db15cae6800d4940a0b987d4106e34eb,

title = "Team Size and Communication Modality in the Prediction of Team Effectiveness with Unmanned Systems",

abstract = " This study examines the effects of team size (2 versus 3 operators) and communication modality (audio versus text) on team performance. Performance and workload measures from 112 undergraduate students from the University of Central Florida were used in this analysis. Results indicated that performance was optimal for teams of three operators using audio systems for distributed communication. Results with the NASA TLX showed patterns where workload was lower in the audio condition. Results with the Multiple Resources Questionnaire (MRQ) showed a reversed trend with a higher score in the audio condition, which was attributed to increases in items associated with audio processing. ",

keywords = "human to robot ratio, teamwork, Unmanned Aerial Vehicles (UAVs), Unmanned Ground Vehicles (UGVs), audio communication, text communication",

author = "Keebler, {Joseph R.} and Thomas Fincannon and Evans, {A. William} and Elizabeth Phillips and Florian Jentsch",

year = "2009",

month = oct,

doi = "10.1177/154193120905300502",

language = "American English",

volume = "53",

journal = "Proceedings of the Human Factors and Ergonomics Society Annual Meeting",

}

TY - JOUR

T1 - Team Size and Communication Modality in the Prediction of Team Effectiveness with Unmanned Systems

AU - Keebler, Joseph R.

AU - Fincannon, Thomas

AU - Evans, A. William

AU - Phillips, Elizabeth

AU - Jentsch, Florian

PY - 2009/10

Y1 - 2009/10

N2 - This study examines the effects of team size (2 versus 3 operators) and communication modality (audio versus text) on team performance. Performance and workload measures from 112 undergraduate students from the University of Central Florida were used in this analysis. Results indicated that performance was optimal for teams of three operators using audio systems for distributed communication. Results with the NASA TLX showed patterns where workload was lower in the audio condition. Results with the Multiple Resources Questionnaire (MRQ) showed a reversed trend with a higher score in the audio condition, which was attributed to increases in items associated with audio processing.

AB - This study examines the effects of team size (2 versus 3 operators) and communication modality (audio versus text) on team performance. Performance and workload measures from 112 undergraduate students from the University of Central Florida were used in this analysis. Results indicated that performance was optimal for teams of three operators using audio systems for distributed communication. Results with the NASA TLX showed patterns where workload was lower in the audio condition. Results with the Multiple Resources Questionnaire (MRQ) showed a reversed trend with a higher score in the audio condition, which was attributed to increases in items associated with audio processing.

KW - human to robot ratio

KW - teamwork

KW - Unmanned Aerial Vehicles (UAVs)

KW - Unmanned Ground Vehicles (UGVs)

KW - audio communication

KW - text communication

U2 - 10.1177/154193120905300502

DO - 10.1177/154193120905300502

M3 - Article

VL - 53

JO - Proceedings of the Human Factors and Ergonomics Society Annual Meeting

JF - Proceedings of the Human Factors and Ergonomics Society Annual Meeting

ER -