Abstract
The proliferation of telemedicine spurred by the COVID-19 pandemic has come with a variety of human factors challenges. Such challenges include mitigating potential risks associated with the quick transition to virtual care. We identify challenges and solutions related to telemedicine security, and analyze our results using Schlarman’s People, Policy, Technology framework (2001). Our systematic literature review synthe-sizes gray literature (white papers, news articles, and blog posts) in addition to formal (published) litera-ture. This methodology closes the gap between academic research and professional practice and aids in providing timely, practical insights related to cybersecurity and safety in virtual care environments. As the transition from traditional care continues to develop, we seek to better understand emerging vulnerabilities, identify crucial cyber hygiene practices, and provide insights on how to improve the safety of paitent data in virtiual care. Telemedicine is here to stay, and lessons learned from the pandemic are likely to remain useful.
| Original language | American English |
|---|---|
| Journal | The Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care |
| Volume | 10 |
| DOIs | |
| State | Published - Jul 22 2021 |
| Externally published | Yes |
Keywords
- telemedicine
- COVID-19 pandemic
- human factors
- security
Disciplines
- Human Factors Psychology