@article{fc8234307dc441ef80ebd23bfb5b9044,
title = "The vicious cycle: growth and declining quality in the US airline industry: some lessons for new start-ups",
keywords = "airlines, growth, service quality, start-up businesses",
author = "Rhoades, {Dawna L.} and Tiernan, {Siobhan D.}",
year = "2005",
doi = "10.1504/WREMSD.2005.007751",
language = "English",
volume = "1",
pages = "31--44",
journal = "World Review of Entrepreneurship, Management and Sustainable Development",
issn = "1746-0573",
number = "1",
}