@article{418ac216ed5840c7bc34f99816c56ef0,
title = "Tweeting for change: social media narratives for sustainable service",
keywords = "Climate change, Corporate social responsibility, Narratives, Public engagement, Semantic analysis, Twitter",
author = "Krishen, {Anjala S.} and Barnes, {Jesse L.} and Maria Petrescu and Shaheena Janjuha-Jivraj",
note = "Publisher Copyright: {\textcopyright} 2024, Emerald Publishing Limited.",
year = "2024",
month = nov,
day = "11",
doi = "10.1108/JRIM-04-2023-0118",
language = "English",
volume = "18",
pages = "1178--1204",
journal = "Journal of Research in Interactive Marketing",
issn = "2040-7122",
number = "6",
}