Usability and Performance of Tablet Keyboards: Microsoft Surface vs. Apple iPad

Barbara S. Chaparro; Mikki H. Phan; Jo R. Jardina

doi:10.1177/1541931213571293

Usability and Performance of Tablet Keyboards: Microsoft Surface vs. Apple iPad

Barbara S. Chaparro, Mikki H. Phan, Jo R. Jardina

Wichita State University

Research output: Contribution to conference › Presentation

Abstract

This study was an evaluation of typing performance and user satisfaction of three tablet keyboards: Surface TouchCover Keyboard, Surface Onscreen Keyboard, and iPad Onscreen Keyboard. Results show that participants typed faster with the Surface TouchCover Keyboard, but also committed more typing errors (e.g., unintended omission of letters and spaces). Users liked the TouchCover standard keyboard layout, but not the lack of sensitivity of the flat keyboard. The results from this study indicate the advantages of a physical keyboard with a standard layout for tablet usage over an onscreen keyboard.

Original language	American English
DOIs	https://doi.org/10.1177/1541931213571293
State	Published - Sep 2013
Externally published	Yes
Event	57th International Annual Meeting of the Human Factors and Ergonomics Society - San Diego, CA Duration: Sep 1 2013 → …

Conference

Conference	57th International Annual Meeting of the Human Factors and Ergonomics Society
Period	9/1/13 → …

Keywords

tablet keyboards
user feedback
Apple iPad
Microsoft Surface
onscreen keyboards

Disciplines

Graphics and Human Computer Interfaces

Access to Document

10.1177/1541931213571293License: Unspecified

Cite this

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title = "Usability and Performance of Tablet Keyboards: Microsoft Surface vs. Apple iPad",

abstract = " This study was an evaluation of typing performance and user satisfaction of three tablet keyboards: Surface TouchCover Keyboard, Surface Onscreen Keyboard, and iPad Onscreen Keyboard. Results show that participants typed faster with the Surface TouchCover Keyboard, but also committed more typing errors (e.g., unintended omission of letters and spaces). Users liked the TouchCover standard keyboard layout, but not the lack of sensitivity of the flat keyboard. The results from this study indicate the advantages of a physical keyboard with a standard layout for tablet usage over an onscreen keyboard. ",

keywords = "tablet keyboards, user feedback, Apple iPad, Microsoft Surface, onscreen keyboards",

author = "Chaparro, {Barbara S.} and Phan, {Mikki H.} and Jardina, {Jo R.}",

note = "This study was an evaluation of typing performance and user satisfaction of three tablet keyboards: Surface TouchCover Keyboard, Surface Onscreen Keyboard, and iPad Onscreen Keyboard. Results show that participants typed faster with the Surface TouchCover Keyboard, but also committed more typing errors (e.g., unintended omission of letters and spaces).; 57th International Annual Meeting of the Human Factors and Ergonomics Society ; Conference date: 01-09-2013",

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AU - Chaparro, Barbara S.

AU - Phan, Mikki H.

AU - Jardina, Jo R.

N1 - This study was an evaluation of typing performance and user satisfaction of three tablet keyboards: Surface TouchCover Keyboard, Surface Onscreen Keyboard, and iPad Onscreen Keyboard. Results show that participants typed faster with the Surface TouchCover Keyboard, but also committed more typing errors (e.g., unintended omission of letters and spaces).

PY - 2013/9

Y1 - 2013/9

N2 - This study was an evaluation of typing performance and user satisfaction of three tablet keyboards: Surface TouchCover Keyboard, Surface Onscreen Keyboard, and iPad Onscreen Keyboard. Results show that participants typed faster with the Surface TouchCover Keyboard, but also committed more typing errors (e.g., unintended omission of letters and spaces). Users liked the TouchCover standard keyboard layout, but not the lack of sensitivity of the flat keyboard. The results from this study indicate the advantages of a physical keyboard with a standard layout for tablet usage over an onscreen keyboard.

AB - This study was an evaluation of typing performance and user satisfaction of three tablet keyboards: Surface TouchCover Keyboard, Surface Onscreen Keyboard, and iPad Onscreen Keyboard. Results show that participants typed faster with the Surface TouchCover Keyboard, but also committed more typing errors (e.g., unintended omission of letters and spaces). Users liked the TouchCover standard keyboard layout, but not the lack of sensitivity of the flat keyboard. The results from this study indicate the advantages of a physical keyboard with a standard layout for tablet usage over an onscreen keyboard.

KW - tablet keyboards

KW - user feedback

KW - Apple iPad

KW - Microsoft Surface

KW - onscreen keyboards

UR - https://journals.sagepub.com/doi/pdf/10.1177/1541931213571293

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M3 - Presentation

T2 - 57th International Annual Meeting of the Human Factors and Ergonomics Society

Y2 - 1 September 2013

ER -

Usability and Performance of Tablet Keyboards: Microsoft Surface vs. Apple iPad

Abstract

Conference

Keywords

Disciplines

Access to Document

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Cite this